Job Summary: We are seeking a motivated and dynamic Telemarketing Executive to join our team. The ideal candidate should be a graduate with 0 to 2 years of experience in telemarketing or related fields. As a Telemarketing Executive, you will be responsible for reaching out to potential customers, promoting our products or services, and generating leads. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced environment.
- Make outbound calls to potential customers to introduce and promote products or services
- Follow up on leads and conduct research to identify potential prospects
- Maintain a thorough understanding of products and services to effectively address customer inquiries
- Achieve daily, weekly, and monthly targets for calls and sales
- Record customer information and maintain accurate records in the CRM system
- Provide feedback to the team on market trends, customer needs, and any issues encountered
- Collaborate with the sales team to develop strategies for improving sales performance
- Handle customer objections and resolve any issues that may arise during the call